1. Introduction
Welcome to AK Travel Jaipur! By using our website (https://aktraveljaipur.com/) and services, you agree to the terms and conditions outlined below. Please read them carefully before making a booking. If you do not agree with any part of these terms, kindly refrain from using our services.
2. Eligibility for Booking
- Customers must be at least 18 years old to rent bikes or scooters and 21 years old to rent cars.
- A valid government-issued driving license is required at the time of booking. International travelers must provide a valid international driving permit.
- The customer must provide a valid ID proof such as an Aadhaar card, passport, or voter ID.
3. Booking Process & Payment Policy
- All bookings must be made in advance through our website, phone, or in person at our office.
- Customers must pay 100% of the rental fee at the time of booking.
- We accept payments via credit cards, debit cards, UPI, net banking, and cash payments.
4. Vehicle Usage Rules
- Customers must handle the vehicle responsibly and comply with all traffic laws.
- The rented vehicle should not be used for racing, illegal activities, or any commercial purposes.
- Vehicles must be returned in the same condition as when they were rented.
5. Fuel Policy
- Fuel is not included in the rental price. Customers must refuel as required.
- The vehicle must be returned with the same fuel level as at the time of pick-up, or additional fuel charges will apply.
6. Security Deposit
- A refundable security deposit may be required at the time of rental.
- The deposit amount depends on the type of vehicle rented and will be refunded within 3-5 working days after returning the vehicle in proper condition.
7. Late Return & Extension Policy
- If the vehicle is returned after the agreed return time, late fees will apply.
- If you need to extend your rental period, you must inform us at least 2 hours before the scheduled return time. Extension approval is subject to availability.
8. Insurance & Damage Policy
- All vehicles come with basic insurance coverage, but any damages beyond normal wear and tear are the renter’s responsibility.
- In case of an accident or damage, the customer must immediately inform AK Travel Jaipur and file a report.
9. Cancellation & Refund Policy
- Full refunds are available for cancellations made at least 24 hours before the scheduled rental period.
- 50% refund will be given for cancellations made within 12 to 24 hours of the rental period.
- No refunds for cancellations made within 12 hours of the rental period.
10. Privacy & Data Protection
- We collect personal information only for booking and customer service purposes.
- Your data is protected and will not be shared with third parties without consent.
11. Governing Law
- These terms and conditions are governed by the laws of India.
- Any disputes shall be subject to the jurisdiction of the Jaipur courts.
For any questions or assistance, please contact us at:
📞 Customer Support: +91-9504555553
📧 Email: avezkhan009@gmail.com